Tag Archives: cold call

Don’t get caught out by this Council Tax “scam”

counciltaxFraudsters have been phoning victims telling them that they have been placed in the wrong council tax bracket for a number of years and are entitled to a rebate.

They normally say that this rebate should be worth about £7,000.

Once the victim is convinced, the fraudster tells them that in order to receive the rebate they will need to pay an administration fee in advance. The payment they ask for varies between £60–£350.

The victim provides the details and makes the payment, but then is no longer able to make contact with the person they spoke to on the phone.

When they phone their council about the rebate and the fact that they are in the wrong tax bracket, the council will confirm that they know nothing about it and that they have been contacted by fraudsters.

The fraudsters have mainly been targeting both male and female victims who are aged 60 and over and live in the Sussex area, but it is likely that the fraudsters will also start to target victims in other areas.

Protect Yourself:
Never respond to unsolicited phone calls.
Your local council won’t ever phone out-of-the-blue to discuss a council tax rebate. If you receive a call of this nature, put the phone down straight away.
No legitimate organisation will ask you to pay an advanced fee in order to receive money, so never give them your card details.
If you think you have been a victim of fraud, hang up the phone and wait five minutes to clear the line as fraudsters sometimes keep the line open. Then call your bank or card issuer to report the fraud. Where it is possible use a different phone line to make the phone call.

If you believe that you have been a victim of fraud you can report it online http://www.actionfraud.police.uk/report_fraud
or by telephone 0300 123 2040.

‘Cold Call’ alert…

Leicestershire Trading Standards has been contacted about a resident in the Sileby area receiving a cold telephone call from someone claiming to be from Leicestershire County Council’s ‘Finance Department’ and requesting the resident’s bank details.

It has been confirmed that the County Council has not contacted this resident in relation to any finance matter. The Finance Service Centre would not call residents to ask for their bank details over the telephone.

We have also been advised of another resident in the Barwell area who received an unsolicited call from a company that implied it was working with Age UK who wanted to visit and discuss financial matters, particularly that they could protect their house from having to be sold should they need to go into a care home.

Although an appointment was initially made, the resident then cancelled it and no visit took place.

Trading Standards advises all residents to never disclose any of their banking details or other financial information over the telephone to anyone, even if they claim to be from that person’s bank.

If you receive any reports of similar activity or callers please contact Trading Standards on 08454 04 05 06 or use telltradingstandards@leics.gov.uk

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