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Excellent performance from Enderby Leisure and Golf Centre

Posted on May 7, 2019May 13, 2019 by staff
Quest Team Photo
The Quest Team pose for a photo with the leisure centre’s general manager, Luke Parratt, second from right

Excellent performance has led a local leisure centre to achieve a top industry accreditation.

Enderby Leisure and Golf Centre, which is managed by Everyone Active on behalf of Blaby District Council, has been awarded the status of ‘Excellent’ following a tough assessment by Quest, the UK’s quality benchmarking scheme for sports and leisure.

The assessment looked at all aspects of the centre’s performance, from hygiene and cleanliness to customer services and the quality of its facilities. Members were also asked to give their opinions and the site underwent a rigorous inspections process before being given the final stamp of approval.

Quest was established in 1996 and is the best-known improvement programme within the leisure sector. It defines industry standards and encourages the ongoing development of facilities and services.

The excellent rating highlighted areas of strength for the centre including the high standard of teaching and supervision in the children’s pool lessons, all forms of customer service delivered and the overall approach to the centre.

Luke Parratt, General Manager at Enderby Leisure and Golf Centre, said: “I am thrilled that our centre has been awarded ‘excellent’ status by Quest, and I’m very proud of the commitment and hard work from our colleagues that has resulted in such a prestigious accolade.

“This is a testament to our approach to providing the best standards and experience possible for our customers. It has been a real team effort and I’d like to thank everyone involved.”

The award not only recognises the consistently high-quality services delivered by staff and the top-class facilities on offer to customers at the centre, it also acknowledges the extra effort by Everyone Active to engage the community and improve individuals’ health and wellbeing through fun, affordable activity.

For more information about Enderby Leisure and Golf Centre, call 0116 275 0234 or visit
www.everyoneactive.com/centre/enderby-leisure-and-golf-centre

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