Restaurant chain bosses have been forced to apologise after a teenager was mocked with a laughing face emoji as she was turned down for a part-time waitress job in a new restaurant set to open in Enderby.
Megan Dixon, 18, was interviewed for the post at a new branch of Miller & Carter steakhouses being created in the former Toby Carvery, on the Foxhunter roundabout, in Leicester Road.
But according to Megan who spoke to The Sun newspaper, the A-Level student was sent a text message just moments after leaving the interview with assistant manager Shantel Wesson.
The message said: ‘It’s a no x’, and when the teenager replied by asking why, she was less than impressed with the response which called her interview technique ‘basic’ and included a laughing face emoji.
Megan told the Sun:
“At the end of the interview, I asked when I would hear back. She told me it was never more than a few days and she had my email.
“But I got the texts a few seconds after leaving.”
The i-message exchanged between applicant Megan and Miller and Carter is reproduced below:
Megan also claimed the interviewer didn’t have a copy of her CV to hand during the process and was “unprofessional” sipping coffee throughout.
Speaking to the Sun newspaper, Megan said:
“I was shocked. The least she should have given me was some proper feedback.
“And the laughing face emoji was so unprofessional. It was a really bitchy thing to do.”
The steak chain is set to create up to 50 jobs when it opens its doors at the Enderby establishment next month.
Locals will have seen that the old Foxhunter ‘Toby Carvery’ branded restaurant, part of the Mitchells & Butlers pub group, is undergoing an extensive refurbishment in time for a grand opening planned for mid-March.
A spokesman for Miller & Carter is reported to have apologised, saying:
“On behalf of Miller & Carter, we can’t apologise enough to Megan.
“It was never our intention to be disrespectful or upset her in any way.
“The texts were sent in error and were intended for our manager, not the candidate.
“However, we expect our team to act professionally at all times and to give constructive feedback after any interview via email.
“We are taking this extremely seriously and will be investigating to ensure it never happens again.”