In a response to a change in demand, cash payments at Blaby District Council’s Narborough office and the Customer Service Centre at Braunstone Civic Centre will no longer be accepted from Friday 1st April.
A year-on-year decline in customers wishing to make cash payments at both locations has significantly increased the costs associated with cash receipting, security and transportation.
Neil Briggs, Customer Access & Electoral Services Manager, said:
“We now have safer and easier alternatives for people, and whilst the number of customers choosing to pay by direct debit continues to increase, we also offer a 24 hours payment line, and continually improve online payment options for customers to chose from.
“We still take card payments over the counter, but with these additional options, it has never been easier to pay a bill with the council.
“These changes will also reduce the risk of customers carrying large amounts of cash to our offices or to the Civic Centre.”
Customers who receive a barcoded bill may pay by card or cash at over 50 outlets across the district by visiting any Post Office or outlet displaying the PayPoint logo.
Residents can also view services from the council through My Account.
Residents can register for ‘My Account’ now at www.blaby.gov.uk/myaccount to access your Council Tax information, with the option of setting up a direct debit coming soon.
For more information about the changes, visit www.blaby.gov.uk/cash-free or call 0116 275 0555.
For Post Office and Paypoint locations in the district, download/print a leaflet here [pdf]
Leave a Reply
You must be logged in to post a comment.