Category Archives: Business

Christmas dinner chaos as Enderby restaurant unexpectedly announces Christmas closure

20151219_151054A popular Enderby restaurant has thrown some patrons’ Christmas plans into chaos after it announced closure following an investigation by health experts into an outbreak of salmonella poisoning.

The Grove Farm, which is normally jam-packed with patrons, some travelling a fair distance, will be shut until after the Christmas celebrations and all bookings over the period have been cancelled.

The first some people knew of the closure was via the restaurant’s Facebook page, which posted a message on Saturday 12th December saying:

“We have taken the decision to close Grove Farm until after Christmas and apologise sincerely to all our customers for the inevitable disruption to their plans that this will cause. Customers with bookings over the Christmas period will be contacted by my team personally and we will do our utmost to help them make alternative arrangements and compensate them for their lost booking.”

Public Health England said it first became aware of a problem at the venue in April after several people went to their GPs with stomach bugs and were found to have salmonella poisoning.

It said some of those affected were diners at Grove Farm, but was unable to confirm how many.

A spokesman said the restaurant was given a “deep clean” in the summer because of concerns, but the disease resurfaced recently, with more people falling ill.

This week, the restaurant’s owners, Greene King, voluntarily closed the premises, in Barton Close, Enderby.

Manager Amy Robertson said:

“The decision to close has not been taken lightly.

“We have been working tirelessly with Environmental Health and Public Health England to try to identify if Grove Farm is associated with a cluster of salmonella cases in Leicestershire.

While a number of those reporting sickness have not eaten with us, we are trying to understand if our pub could have played any part in illnesses reported by a very small number of our customers.

“We have closed the pub to go beyond our usual extremely strict hygiene regime and are dismantling parts of the very fabric of the building in order to clean inaccessible areas and ensure that every inch of the pub has been thoroughly sanitised.

“Once completed, we will be undertaking further tests. We expect the results from the laboratory could take up to two weeks and are not prepared to reopen the pub before those results have been received.

“Customers with bookings during the Christmas period will be contacted by my team personally and we will do our utmost to help them make alternative arrangements and compensate them for their lost booking.”

Dr Philip Monk, a consultant in communicable disease control at Public Health England, told local media that everyone who had contracted salmonella was either recovering or had fully recovered.

He said:

“Salmonella is a common cause of food poisoning and most people recover from the bug in four to seven days without requiring any treatment other than rest and plenty of liquid.”

The Leicester Mercury, in a report filed 19th December reported that Colin Whetton of Beaumont Leys had been planning to have lunch with his wife and daughter at the restaurant on Christmas Day.

Mr. Whetton said:

“It’s annoying for us because we had to find another place to eat and we’ve had to pay quite a bit more.”

The newspaper item also said customer Chris Hill had booked for a party of 15 to eat at the restaurant on Christmas Day and said 

“This has left us with a week to make alternative arrangements. I went there to gain information and wasn’t even allowed on site.”

A number of disgruntled patrons took to commenting on Facebook saying how they were disappointed at only finding out about the closure by social media, leaving them unable to successfully re-book elsewhere.

The restaurant’s Facebook page responded to the comments with a ‘standard’ statement, individually addressed, but stating the same text:

“Our team are working hard to contact all of our customers who had bookings with us over Christmas so hopefully you will have been contacted already. If you are still waiting to be contacted please private message us with the details of your booking, including the date, time, number in your party and the name it was booked under and we will pass this onto the team to contact you. Many thanks.”

The Food Standards Authority, who administer the rating system, awarded the Grove Farm Restaurant 1 Star (out of a possible 5) in June 1915.

In response to the June 1915 assessment, the business responded:

We are disappointed at this change in rating, as we have always been very proud of our food hygiene rating of 5.

This latest visit came during one weekend of unexpected change for the pub during which we were experiencing some short-term staffing difficulties, and inspectors felt that supervision from the senior team in place at the time was not adequate.

With a new, highly experienced, management team now installed, we are confident that our usual high standards have been re-established and will continue to monitor this as part of our goal to deliver the highest standards of food hygiene and customer satisfaction.

Placing the closure of Grove Farm in some sort of context; Cini restaurant, the highly respected and select dining establishment on High Street, Enderby, also received a 1 Star rating in March 2015. The business did not post a response on the FSA website and remains open during the current festive season.

Similarly, Aspects at the Plough received a 1 Star rating a little over a year ago and did not post a response at the time. Aspects is a highly popular dining establishment and has been taking bookings for the 2015 festive season.

Several people commenting on the story in the Leicester Mercury complained that, after learning about the closure on social media, they contacted the restaurant and were told the closure was due to a ‘gas leak’ and in another case, a ‘water leak’.

Note:  The food hygiene rating or inspection result given to a business reflects the standards of food hygiene found on the date of inspection or visit by the local authority.

The food hygiene rating is not a guide to food quality.

The information provided on businesses is held on behalf of local authorities participating in the national Food Hygiene Rating Scheme in England.

Supporting sources:
Food Standards Agency
Leicester Mercury (News item 19th Dec 2015)

[Photo: Enderby EYE]

 

 

Sealing products supplier moves to new £1.8 million Enderby facility

edcosealandsupplyA sealing products supplier has quadrupled the size of its headquarters by moving to a new £1.8 million facility in Enderby, creating two jobs.

Edco Seal and Supply bought the centre outright and aims to use it as a distribution centre to complement its technical centre in Knutsford, near Manchester.

More jobs may be added in the future and the firm is planning to launch an apprenticeship programme in the new year.

Craig Eddas
Craig Eddas

Edco owner and managing director Craig Eddas said:

“Our new location is one of the best in the country – close to the M1 and M69 and therefore close to the M6. So it is great logistically and also close to operations of the global carriers such as UPS and FedEx.”

The 20,000 square feet of space at Quartz Close, off Warren Park Way, is four times the size of Edco’s former home in Whetstone.

The extra space, equipped with electronically controlled storage systems, means the business has plenty of room for growth, said Craig.

“We were bursting at the seams at the old place. We can store more products now and in a highly efficient way,” he said.

“It’s a new building, very secure and really does reflect the professionalism that has enabled us to grow.

“This takes us to another level. Owning it gives us really firm roots in Leicestershire and we will never have to move again.

“This is now our permanent home and we want to work with more manufacturers locally which require products such as ours.

“There’s an open invitation for them to come in and see what we do, talk to us about what they need and together create a strong local supply link.

“Coupled with our technical centre we can service industrial markets and manufacturers to supply high-end products for markets such as aerospace, space, oil and gas, rail, military and marine.”

Craig and Edco were advised by Leicester chartered accountants Mark J Rees.

Andy Turner, the Mark J Rees partner who works closely with Edco, said:

“Craig really wanted Edco to move within Leicestershire and looked long and hard for the right premises.

“They are significantly bigger than the previous premises, which the business rented, so they have space to grow into.

“We advised on how to structure the purchase and on the financing, plus we helped with VAT and capital allowances.

The end result is pleasing and a huge plus to know they are in their own building.”

Craig, who was 26 when he set up the business, said:

“Andy and the team at Mark J Rees have assisted us over a long period of time, so we could be financially secure and able to afford to buy our own premises.

“We couldn’t have done it without Andy and the team. Andy always gives excellent advice and helped revolutionise our business while bringing financial stability.

“This new building is a massive investment for Edco and we have only been able to do it thanks to the advice they have given across all aspects of business.”

News item sourced from http://www.leicestermercury.co.uk/New-jobs-seal-pound-1-8-million-HQ/story-28020667-detail/story.html#ixzz3pDb0FbiE

Breakfast event at Leicester Marriott, Enderby, to boost local economy

Collage: Graph - Tony Greenwood
(Inset): Councillor Tony Greenwood

Businesses in Blaby District are invited to a free breakfast meeting next month to share ideas for boosting the local economy.

Blaby District Means Business Breakfast takes place on Wednesday 28 October 2015 at the Leicester Marriott Hotel, Grove Park and is part of the first Leicester Business Festival – a fortnight of events to highlight and promote the city and county to business.

The business breakfast starts at 8:00am with breakfast on arrival followed by a brief presentation, and the chance to access local services and support on offer in the ‘business 2 business exchange.’

A selection of free display spaces are available for local firms and partner organisations to market and promote business services and visitors are welcome to call in up until 11:00am.

Councillor Tony Greenwood, Portfolio holder for Planning, Economic Development and Housing Strategy said:

“The Council runs these events for the benefit of our local businesses so they can learn first-hand what support is available to help them achieve strong growth.

“The Business Festival looks set to put our region on the map and showcase our thriving business community.”

Free display space and breakfast places are limited so businesses are urged to book early by contacting A.K Khan, Planning Policy and Economic Development Officer, at Blaby District Council on 0116 272 7765 or emaileconomicdevelopment@blaby.gov.uk.

 

Best of Blaby District celebrated at 12th annual Achievement Awards

Blaby Achievement Awards 2015Tributes were paid to community champions at Blaby District Council’s twelfth Outstanding Achievement Awards on Thursday 1 October.

The celebration was held at the Marriott Leicester where four of Blaby District’s finest groups and individuals were chosen from eight fantastic finalists.

Finalists included Lorna Murphy-Welch, who has spent eight years as a Blaby Police Volunteer, conducting numerous home security visits, providing reassurance and advice to vulnerable victims of burglary.

Also praised were Huncote Lunch Club, who have been offering members of the community a chance to share a meal and companionship. Sara Alexander won Good Friend/Good Neighbour for her selfless acts in the face of adversity, whilst young football coach and referee Harry McLean took the Young Achiever of the Year honour.

Cllr Terry RichardsonCouncillor Terry Richardson, (right) Leader of Blaby District Council, said:

“We are extremely proud of Blaby District and it’s important we recognise and celebrate all the brilliant things that people in our district do.

This is the twelfth consecutive year we have held the awards and we are continuing to shine the spotlight on those who have enhanced the quality of people’s lives.”

The awards are funded entirely through the generous sponsorship of Blaby District-based businesses Casepak, Fosse Shopping Park, Marriott Leicester, Ford and Slater, Westleigh Developments and Aggregate Industries.

Full list of winners and runners up:

Good Friend/Good Neighbour
– Winner: Sara Alexander,
– Runner up: Ann Haywood.

Volunteer of the Year
Winner: Lorna Murphy-Welch,
Runner up: Anne Martin.

Young Achiever of Year
Winner: Harry McLean,
Runner up: Charlie Combey.

Best Community Group/Community Achievement
Winner: Huncote Lunch Club,
Runner Up: Countesthorpe Cricket Club.

Winners photo group
(L-R) Ann Haywood, Charlie Combey, Harry McLean, Sara Alexander, Lorna Murphy-Welch, Huncote Lunch Club, Countesthorpe Cricket Club, Anne Martin, Maurice Flynn (presenter)

For more information
visit www.blaby.gov.uk/awards,
or email public.relations@blaby.gov.uk
or call 0116 272 7577.

Open Day at Enderby branch of estate agent
Harrison Murray

visitors network at event
Visitors enjoy a drink and chance to network at the Harrison Murray open day.
[Photo:Harrison Murray]
Last Wednesday, 16th September, doors opened to the latest branch of Harrison Murray (part of the Nottingham Building Society) further strengthening the offering of one of the region’s largest estate agencies.

One of ten Harrison Murray branches across Leicestershire, the relocated office has a modern new look that has proved popular with people in the village since opening in mid-August.

As reported in the EYE last week, the estate agency’s Senior Residential Manager Teana Hampson and her team invited members of the public to visit the King Street branch to meet them and see the new premises and ask any property related questions they may have.

Those attending were able to mingle with VIP guest the Chairman of Enderby Parish Council, Mrs Sylvia Conway.

There was also free food and drink on offer and for younger visitors, a special visit in the form of The Nottingham’s mascot Robin Hood together with face painting.

Teana said:

“It’s fantastic to be in a new-look, modernised office right at the heart of Enderby. Many people in the village have already said they think it brings an added touch of style to the high street.

“We wanted to celebrate being so well received by holding a relaxed event that allowed people to have a drink and bite to eat on us whilst finding out more about our services and asking us any property-related questions they had.”

Harrison Murray Estate Agency Area Manager Tim MacIntosh added:

“We are the ‘one stop shop’ for clients as we not only help people to buy and sell property but also offer conveyancing, mortgages, lettings and even advice on home insurance and financial planning.

“Just as important as the expertise and products we offer is the excellent customer service and community engagement we pride ourselves on. This event was the latest example of that ethos.”

Group photo outside office
(l-r) Harrison Murray Head of Estate Agency Su Snaith, Enderby office manager Teana Hampson, area manager Tim MacIntosh, Chairman of Enderby Parish Council Mrs Sylvia Conway and Robin Hood celebrate Harrison Murray’s new Enderby office.
Checking in the mirror
Bella Knight, 3, from Enderby checks out her new look in the mirror.
Painted faces
(l-r) Aylestone youngsters Seth Hewitt, 4, and brother Arthur, 5, pose for a photo after having their faces painted.
Faces getting 'painted'
Enderby youngsters Cara Allen, 4, and her brother Finley, 2, choose their face painting designs with the help of Harrison Murray senior negotiator Natalie Widdowson, before showing them off with The Nottingham’s mascot Robin Hood (below)
Posing with Robin Hood
Posing with Robin Hood

[Photos: Courtesy Harrison Murray]